More business process outsourcing (BPO) firms are eyeing to set up their facilities in the Philippines, Contact Center Association of the Philippines (CCAP) board of director Jojo Uligan said at the sidelines of International Contact Center Conference and Expo (ICCCE) in Pasay City yesterday.
He said around 12 to 15 firms visited the country in the last three months, looking to invest in the local market.
“We’re piloting Australian client here in the Philippines looking to outsource 500 seats,” Uligan said.
He added that there is a growing interest of BPO firms from Australia and New Zealand to have their facilities in the Philippines.
Among these BPO firms eyeing to set up here include top BPO player and a market research company both in Australia, which Uligan declined to name.
“There’s another major financial (banking) institution and a well-known company worldwide that want to set up here,” he added.
Most of the interested BPO firms eye to invest 200-300 seats, the CCAP official said.
According to Uligan, investment per seat amounted to $5,000. This means total investments per company was pegged at around $1 million to $1.5 million.
“Aside from we do our own business mission, we also receive inbound missions,” Uligan said. “We receive interests from about 15 firms per month,” he added. PNA
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